Refund Policy  |  Cancellation Policy  |  Warranty Policy  |  Privacy Policy

 

Refund/Exchange Policy

New Bridge Cards will accept returns for damaged items up to 30 days from the purchase date.

Steps for returning an item:

1. Contact New Bridge Cards when you realize your item is damaged and provide the following details:
   • your name
   • email
   • phone
   • order Number (found in your email receipt)
   • reason for return
2. Please email us newbridgecards@pressenter.com. Once the return request has been received New Bridge Cards will email you a Return Request Confirmation.
3. Print this confirmation and include it with the returned item.
4. Once New Bridge Cards has received the returned item we will credit your account for the cost of the item.

Return Items To:

New Bridge Cards
P.O.Box 783
River Falls, WI 54022

(715) 821-3788

 

 

Order Cancellation Policy

Please submit any cancellation via email to newbridgecards@pressenter.com.

Email cancellations must contain the following:

• first & last name
• order number (from your receipt email)
• email address

This information must be identical to the information originally submitted on your order. Please provide contact information so that we may contact you if we have questions in regards to cancelling your order.

Every effort will be made to accommodate the cancellation of your order, providing your order has not been charged and/or shipped out. In the event that a cancellation was submitted (via email), and your order was shipped out after, we will gladly refund the complete balance charged including shipping. However, if the cancellation was documented as received after the order was shipped, we will refund the merchandise total less shipping.

 

 

Warranty Policy

Shipping Costs

Customer assumes all costs in shipping to us, and we assume the cost in shipping back to the customer. All replacement/repaired products are shipped USPS.

30-Day Warranty

All products (unless specifically stated otherwise), carry an implied 30-Day warranty against defects due to manufacturing or failure. Warranty does not include any use of the product that does not fall into the designed use of the product as intended by the manufacturer.

 

 

New Bridge Cards Privacy Policy

This is the web site of New Bridge Cards.

Our postal address is

P.O.Box 783
River Falls, WI 54022

We can be reached via e-mail at newbridgecards@pressenter.com

This Policy is effective on December 1, 2007

1. For each visitor to our Web page, our Web server automatically recognizes no information regarding the domain or e-mail address.
2. We collect the e-mail addresses of those who communicate with us via e-mail, information volunteered by the consumer, such as survey information and/or site registrations, name and address, telephone number.
3. The information we collect is used to notify consumers about updates to our Web site, used by us to contact consumers for marketing purposes, not shared with other organizations for commercial purposes, disclosed when legally required to do so, at the request of governmental authorities conducting an investigation, to verify or enforce compliance with the policies governing our Web site and applicable laws or to protect against misuse or unauthorized use of our Web site.
4. With respect to cookies: We use cookies to record session information, such as items that consumers add to their shopping cart.
5. If you do not want to receive e-mail from us in the future, please let us know by sending us e-mail at the above address.
6. If you supply us with your postal address on-line you will only receive the information for which you provided us your address.
7. Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line.
8. With respect to Ad Servers: We do not partner with or have special relationships with any ad server companies.
9. Upon request we provide site visitors with access to all information [including proprietary information] that we maintain about them, unique identifier information (e.g., customer number or password) that we maintain about them, transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) that we maintain about them, communications that the consumer/visitor has directed to our site (e.g., e-mails, customer inquiries), contact information (e.g., name, address, phone number) that we maintain about them. Consumers can access this information by sending us e-mail us at the above address.
10. Upon request we offer visitors the ability to have inaccuracies corrected in contact information. Consumers can have this information corrected by sending us e-mail at the above address.
11. With respect to security: When we transfer and receive certain types of sensitive information such as financial information, we redirect visitors to a secure server.
12. If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number.